Full-Time Moving Van Drivers Supervisor in Saskatoon
Job Description
The Move Team Lead is responsible for the overall safety and positive work environment for moving crew. They need to adapt to fast changes in the work environment, manage competing demands, are able to deal with unexpected events and come up with safe and effective solutions. They are responsible for ensuring that the customer experiences a stress-free move by arriving on time, effectively communicating to the customer and team members and responding in a positive and helpful manner to all inquiries and issues.
Accountabilities
-Supervising a crew of 2 to 5.
-Checking that all tools, supplies, paperwork and forms required for the day are stocked and in the truck at the start of the day.
-Safely driving the move truck and crew to job sites.
-Following LSM Safety policies and ensuring the overall safety of the crew.
-Assess the job site or individual maneuver of items for risk; make a plan to reduce risk of injury or damage and instruct/supervise crew members to enact the plan.
-Helping the crew with: loading and unloading, stacking, wrapping, and other tasks as needed.
-Meeting/greeting the customer at the start of the job
-Confirming the customer is aware of LSM policies prior to moving goods
-Listening to customer instructions and documenting any unusual requests
-Informing the team of customer requests and special instructions
-Reviewing LSM move policies with the customer
-Getting liability waivers signed by the customer as required
-Checking in with the customer
-Doing the inspection walk-throughs and final sign off.
-Ensuring that all loads are properly stacked, padded, protected, strapped and secured for transport to prevent damage.
-Ensuring customer payments are received.
-Ensure that end of job tasks are complete:
Truck is cleaned, moving tools and supplies are back in truck and organized
-All paperwork, payments and till print outs are put in drop box.