Full-Time Manager, Labour Relations in Toronto
Job Description
Discover the Difference You Can Make at Gate Gourmet
Gate Gourmet, a gategroup company, is the world’s largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.
Position Summary :
Responsible for development and maintenance of proactive Labour relations policies and procedures; building successful relationships with numerous stakeholders including all levels of management and labour; negotiation and administration of collective bargaining agreements across Canada; maintaining compliance with applicable labour and employment laws; providing assistance with investigations, grievance administration, mediation, arbitration and coaching to management on all labour relations matters.
Essential Duties and Responsibilities : Develops and manages nationwide labour relations strategy, policies and procedures Serves as principal liaison between management and Canadian Unions’ leadership and local representatives Supports corporate headquarters and field staff with labour relations strategy, guidance and day-to-day labour contract administration Manages the negotiations strategy, schedule, analysis, preparation and overall process by coordinating with Senior management, Labour Relations, Legal, HR, Finance, Operations, Commercial, other related departments and applicable governmental officials; assumes role of lead negotiator in collective bargaining as required Oversees nationwide compliance with all labour agreements; for successor agreements, monitors the implementation of policies regarding wages, hours and working conditions Oversees national compliance with applicable labour and employment laws Manages the grievance administration function including grievance tracking, providing guidance and coaching to management on discipline, grievance investigations and hearings, preparation for and participation in advanced level hearings, mediation and arbitration and liaison with management and Union officials in order to avoid or minimize grievance activity Coordinates with Legal, HR, Operations, Security and other departments involving investigations of Union represented employees and/or governmental inquiries related to labour relations matters
Education : Bachelor degree required; Masters degree in labour relations preferred
Work Experience : At least 10 years experience in progressively responsible labour relations roles or human resource roles with a focus in labour relations; a minimum of 2 years in the role of chief spokesperson in labour negotiations Expertise should encompass a minimum of 5 years of proven leadership experience to include developing business relationships with internal clients, building proactive relationships with Union leadership and local Union officials and government labour officials Experience working in transportation, hospitality, manufacturing or food service environment highly desirable.
Job Skills : Must be knowledgeable in Federal and Provincial labour and employment laws Must have proficiency in all areas of labour relations, including lead spokesperson role in contract negotiations Position requires experience and demonstrated competency in: Business acumen Leadership Influencing Effective relationship building Business partnering Cross-functional collaboration Project management Negotiations Establishing metrics for LR compliance performance Analysis Time management Prioritizing multiple projects/tasks Candidate must be action oriented, highly organized problem solver who enjoys challenges and working collaboratively. Must have strong computer and database application skills (Word, Excel, PowerPoint, etc.).
Communication Skills : Strong written and oral communication skills French language skills highly desirable. Excellent presentation and facilitation skills are essential for this position
Travel : Ability to travel up to 50% or more may be required during periods of direct labour negotiations
Environmental Requirements : Regular office environment Occasional visits to catering facilities
Demonstrated Competencies to be Successful in the Position : Thinking – Information search and analysis, problem resolution skills Engaging – understanding others, team leadership, developing people Inspiring – influencing and building relationships, motivating and inspiring, communicating effectively Achieving – delivering business results under pressure, championing performance improvement, customer focus
Demonstrated Competencies to be Successful in the Position : Thinking – Information search and analysis, problem resolution skills Engaging – understanding others, team leadership, developing people Inspiring – influencing and building relationships, motivating and inspiring, communicating effectively Achieving – delivering business results under pressure, championing performance improvement, customer focus
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Candidates will be required to go through pre-employment screening.
The Company is proud to be an Equal Opportunity Employer!
How to Apply
For details on how to apply, please visit: http://www.gategourmet.comWe encourage all candidates who have the right mix of skills, abilities and a passion for excellence to apply. We thank all those who apply but only those selected for further consideration will be contacted.